The good is what keeps everyone going. The good in supporting soldiers is the letter you receive in the mail, the smiles you see on their faces in pictures sent or even the quick one line email. That quick one line email may seem insignificant coming from a co-worker, friend or even family member, but when you receive it from one of your adopted soldiers it is completely different. Knowing that they sat aside a few minutes from their everyday hectic-ness (yeah I just made up my own word) to drop a line, shows just how wonderful they are.
The bad are those moments that get you down. Maybe it’s the fact that WalMart doesn’t have his favorite deodorant on clearance anymore. Perhaps it is the fact that you learned that your neatly packaged box was opened and sorted through by customs (or who knows who) along the way. Although these are setbacks, your soldier still received his second favorite deodorant. The box that had been opened while in route still made it to your soldier, even if it was missing a toothbrush or bag of chips (due to curiosity).
The even worse comes when others attempt to interfere with your support. These are the times when you feel like the odds are stacked against you. These are one of the days I have been having today.
After spending 45 minutes of my lunch break waiting in line at the post office, I was finally welcomed to the clerks counter with what I thought would be an accomplishing visit. I had one flat rate envelope, two medium flat rate boxes and I requested a book of stamps. He began by explaining to me that flat rate envelopes do not need any forms whatsoever since they are domestic. He angrily ripped up my customs form I provided and began to ring up a confirmation notice as well (which I had not requested). Although at this point I was already frustrated, I withheld and continued to be patient and courteous. He proceeded with my first medium box and was apparently not too happy with how I made out my customs form. He began scratching out items and re-writing them somewhere else. I couldn’t believe it! In my experience, I have personally had two boxes returned due to the fact that information was scribbled out on the forms. I learned my lesson and now NEVER cross anything out. Here is a play by play, give or take a word or two.
Kylie: Could you please not scribble those items out? Boxes have been returned to me due to the fact that things are scribbled out.
Clerk: Its okay, I am doing it so it will be fine.
Kylie: Please, let me re-do the form. I would hate to have it returned.
Clerk: No, really, it’s okay.
Kylie: I am not paying for both of these boxes to be shipped, knowing that there is a very good chance that they will be returned. It is a waste of money and I don’t appreciate the fact that you expect me to be okay with this.
Clerk: Well, you have done it all wrong, they will not make it there if you leave the forms like this.
Kylie: Really, so I have been filling out custom forms incorrectly for the past two years the clerks just haven’t informed me? I have filled them out the same ever since I remember and you are now telling me that I have been wrong all along…?
Clerk: Yes.
Kylie: Please give me my two boxes back, I would like to visit another post office.
Clerk: I am processing them now, they will make it fine.
Kylie: If you do not return my boxes to me right now I will need to speak to a manager or supervisor. I now have to re-do both of my customs forms due to your actions and I will no longer be mailing these today.
The cherry on top? The debit machine wasn’t working, and when he finally charged my credit card once, he realized he did not charge me the correct amount.
My advice: Hold on to that good. Take note of it more often, and show appreciation. The worse only rears its ugly face here and there but don’t let it get you down. By supporting our heroes overseas you are doing your own duty. It really shows your dedication and kindness to those who are making sacrifices that most people wouldn’t make. The truth is, most other people will not even set aside time to shop for a care package, write a letter or stand in line at the post office. You are going above and beyond to show someone else that they matter. It is our way of reassuring them that they are remembered.